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|Telenor Statusplan via Merlinia OutBack|
Mobile telephone integration the Telenor way!
Sonofon has developed several cutting-edge techniques for integrating mobile telephones with a company's IT and telephone systems. One of the Telenor technologies, Telenor Statusplan, is supported by Merlinia OutBack.
How Telenor Statusplan works
OutBack's integration with Statusplan provides two services:
Displaying the mobile telephone status
With Telenor Statusplan integration, OutBack's data grid is extended to include an additional icon for each employee who has a mobile telephone. The icon will be one of the following:
Updating your OutBack status via Telenor Statusplan
As mentioned above, part of the Statusplan concept is that an extra menu is added to the mobile telephone, via the SIM card. This makes it very easy for the employee to specify that he/she is in a meeting, at lunch, has gone home, is sick or else is not engaged in any activity.
These menu commands are used by OutBack to set a status message that can be seen by all of the employees in the company, and in particular by the telephone receptionist.
The employee can also query his/her status from the mobile telephone in order to check that things are working properly.
The fine print:
Telenor Statusplan integration with OutBack is an extra-cost option from Merlinia, and requires a special subscription from Telenor for each mobile telephone that is to be used with Statusplan.
The current implementation of Statusplan does not immediately detect that a mobile telephone has been turned off or is not in contact with the mobile telephone system, for example while riding in an elevator. Consult Telenor for details.
Time for a meeting...
Statusplan icons are here:
Telenor is not just a mobile telephone operator - they also develop new technologies for use with wireless communications.
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