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OutBack Video Presentation - Introduction

Introducing Merlinia OutBack

This video covers the main features of OutBack, showing how OutBack is an invaluable tool for the telephone receptionist and how this results in improved customer service.

This video clip is 2 minutes 47 seconds, and is a 7.5 MB download. The video starts automatically after download - the amount of time will depend on bandwidth, etc.



Where's Dorothy?

Customers hate being routed to a telephone that just rings and rings. That's why the receptionist needs to know if Dorothy Morgan is able to take a call or not.

Dorothy Morgan at lunch

Whenever the receptionist selects an employee who has indicated that he/she is not available then the applicable information is shown on a red background.

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